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30 Boulevard Barbès
75018 PARIS

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Frequently Asked Question

How long will it take for my order to be shipped?

Any order finalized before 6:00 pm is shipped and thus taken in charge by the carriers, on working days, the day after its validation.

Depending on the delivery method chosen, the delivery will take place between 1 and 4 working days following the taking in charge of the package by the carrier.

What payment methods are accepted?

By credit cards: American express, Carte bleue, E-carte bleue, Mastercard, Visa.

Is the payment secure?

The payment is totally secured thanks to the online payment system of our partner Paypal as well as prestashop checkout, French partners of many French and worldwide e-commerce sites. Your banking data circulate on the Internet only in encrypted form (SSL encryption) so as to make them totally unreadable. When you will connect at the end of the order on the page of payment on line, you will see appearing a padlock in your navigator, meaning to you that the transaction is protected.

Can all demeyer-paris.com items be reserved in-store?

Yes ! All the articles on the demeyer-paris.com website be reserved in store

How do I use a coupon code?

Before using a coupon code, we recommend that you first check its validity conditions.

If the conditions of validity are respected, it is during the validation of your basket that you will be able to enter your promo code and recalculate the total amount of your order.

Before clicking on "Checkout", make sure that you have entered your coupon code in the appropriate box, without spaces, respecting the upper and lower case characters.

If you have not entered your coupon code for a validated order, we will not be able to apply the advantage on this order afterwards but you will be able to use this code for a next order if it is valid.

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