• GENERAL CONDITIONS OF SALE 

The company DEMEYER PARIS (hereinafter referred to as the SELLER) is registered in the Commercial Register under the number RCS: 321 784 100 R.C.S. Paris. Its postal address is 30 BOULEVARD BARBES 75018 Paris and its e-mail address is contact@demeyer-paris.com (hereinafter THE SELLER'S ADDRESS). 

Any order taken under a product appearing in the on-line store of the DEMEYER-PARIS.COM site (hereafter THE VENDOR'S SITE) supposes the consultation and the preliminary acceptance of the present general conditions of sale. The click of validation of the order implies a full acceptance of the present terms and conditions. This click has the value of a "digital signature". 

OBJECT 

The purpose of these general conditions is to define the rights and obligations of the parties in the context of the online sale of goods offered by THE SELLER to the consumer. 

Confirmation of order 

The contractual information will be confirmed by e-mail to the address indicated by the consumer in the order form. 

Proof of the transaction 

The computerized registers, kept in the computer systems of the company DEMEYER PARIS in reasonable conditions of safety are considered as the proof of the communications, the orders and the payments occurred between the parts. 

The archiving of order forms and invoices is carried out on a reliable and durable medium that can be produced as proof.

Information on the products 

Every effort has been made to ensure the accuracy of the information presented on DEMEYER-PARIS.COM.  Nevertheless, DEMEYER PARIS or its suppliers cannot be held responsible for any consequences, incidents or special damages resulting from electronic transmissions or from the accuracy of the information transmitted, even if DEMEYER PARIS was aware of the possibility of such damages. The names and brands of products and manufacturers are used for identification purposes only. 

Period of validity of the offer and its price 

Vouchers, if any, may only be used for the purchase of physical goods. Promotional vouchers and vouchers credited to your customer area as a business gesture cannot be converted into a cash back voucher. In addition, vouchers or gift certificates have a limited period of use. 

Terms of delivery 

The products are delivered to the address indicated by the consumer on the order form and only on the geographical zones that we serve. 

All products leave our premises in perfect condition. The customer must report to the carrier (or the factor) the slightest trace of shock (holes, traces of crushing etc. ..) on the package, and if necessary to refuse the package. A new identical product will then be returned to you free of charge. 

Problem of delivery because of the carrier 

Any anomaly concerning the delivery (damage, missing product compared to the delivery order, damaged package, broken products ...) must be indicated on the delivery order in the form of ''handwritten reserve'', accompanied by the signature of the customer. 

 The consumer will have in parallel to confirm this anomaly by addressing to the carrier in the (3) three working days following the delivery date a mail recommended with acknowledgement of delivery exposing the aforementioned complaints. 

 The consumer will have to transmit a copy of this mail to the ADDRESS OF THE SELLER. Without this statement, we do not proceed to any exchange. 

Errors of delivery 

The consumer will have to formulate near the SELLER, the very same day of the delivery or at the latest the first wrought day following the delivery, any complaint of error of delivery and³ nonconformity of the products in kind or in quality compared to the indications being reproduced on the purchase order. 

Beyond this deadline, all claims will be rejected. 

The formulation of this claim to the SELLER may be made at the ADDRESS OF THE SELLER. 

Any complaint not carried out in the rules defined above and within the time limits could not be taken into accountand will release the SELLER of any responsibility towards the consumer.

In case of error of delivery or exchange, any product to be exchanged or refunded must be returned to the SELLER as a whole and in its original packaging in perfect condition to the ADDRESS OF THE SELLER. 

To be accepted, any return must be reported and have the prior agreement of the SELLER, who in case of agreement will resend the package to the right address. 

The shipping costs are borne by the SELLER, except in the case where it would turn out that the product does not correspond to the original declaration made by the consumer in the right direction of return. 

Warranty of products 

The provisions of the present cannot deprive the consumer of the legal guarantee which obliges the professional salesman to guarantee it against all the consequences of hidden defects of the sold thing. 

The consumer is expressly informed that the SELLER is not the manufacturer of the products presented in the SELLER SITE and that the SELLER disclaims any liability for defective products. 

Consequently, in case of damage caused to a person or property by defect of the product, only the responsibility of the manufacturer of this one will be able to be sought by the consumer, on the basis of information appearing on the packing of the aforementioned product

The warranty period is two years (2 years). All products modified or repaired by the customer or by any other entity than the service providers chosen by the SELLER are excluded from this warranty.

The warranty can be extended according to the terms and conditions provided in the store and on the site in the workshop section. 

 Right of withdrawal 

The right of withdrawal applies only to natural persons. 

 In accordance with articles L. 121-21, the consumer has a period of fourteen (14) calendar days to return, at his expense, the products that do not suit him. This period runs from the day of receipt of the consumer's order. All returns must be reported in advance to the SELLER's customer service department. The product must be returned to the SELLER'S ADDRESS. 

 Sensitive products (such as DVDs, CDs, software) must not have been unsealed, so that the consumer can benefit from the right of withdrawal. 

 Only products returned as a whole, in their original packaging, complete and intact, and in perfect condition for resale will be accepted. Any product which will have been damaged, or whose original packing will have been deteriorated, will be neither refunded, nor taken back, nor exchanged. This right of withdrawal is exercised without penalty, except for the cost of shipping and return. In the hypothesis of the exercise of the right of retractation, the consumer has the choice to ask either for the refunding of the paid sums, or the exchange of the product. In the case of an exchange, the reshipment will be at the expense of the consumer. 

 In case of exercise of the right of withdrawal, the SELLER will make every effort to refund the consumer within fourteen days. 

Rights of use 

The use of the brands present on the site is strictly forbidden. 

Force majeure 

Neither party will have failed in its contractual obligations, insofar as their execution will be delayed, hindered or prevented by a fortuitous event of force majeure. A force majeure event shall be considered to be any irresistible fact or circumstance, external to the parties, unforeseeable, unavoidable, independent of the will of the parties and which cannot be prevented by the latter, despite all reasonably possible efforts. 

 The party affected by such circumstances shall notify the other within ten working days of the date on which it becomes aware of them. 

 The two parties will then, within three months, unless the force majeure event makes it impossible, meet to examine the impact of the event and agree on the conditions under which the performance of the contract will be continued. 

If the case of force majeure lasts longer than one month, the present general conditions may be terminated by the injured party. 

 Expressly, are considered as force majeure or fortuitous events, in addition to those usually retained by the jurisprudence of the courts and French tribunals: the blocking of means of transport, earthquake, fire, storm, flood, lightning, the stoppage of telecommunication networks or difficulties specific to telecommunication networks external to the customers. 

Partial non-validation 

If one or several stipulations of the present general conditions are held to be invalid or declared as such in application of a law, a regulation or following a final decision of a competent jurisdiction, the other stipulations will keep all their force and their scope. 

 Non-waiver 

The fact that one of the parties does not avail itself of a breach by the other party of any of the obligations referred to in these general conditions of sale shall not be interpreted for the future as a claim to the obligation in question. 

Applicable law 

The present general conditions are subject to French law. This applies to both substantive and formal rules. 

In case of dispute or claim, the consumer will address in priority to the SELLER to obtain a friendly solution. 

Protection of the personal data 

All the data that you entrust to us are in order to be able to treat your orders. 

Under Law No. 78-17 of January 6, 1978 relating to data, files and freedoms, you have with the SELLER a right of rectification, consultation, modification and deletion of data you have provided. This right can also be exercised online. 

Litigation 

Any order placed through the SELLER SITE entails the customer's adherence, without any restriction, to the general conditions of sale of the SELLER. 

In case of sale to a legal entity, any dispute relating to the sale (price, GTC, products, ...) will be subject to French law before the Commercial Court of the registered office of the SELLER